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Omnichannel Support Platform

Deliver Exceptional Customer Support

Unified inbox for all customer conversations. Ticketing, knowledge base, and automation in one platform.

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Complete Support Solution

Everything you need to provide fast, efficient customer support.

Unified Inbox

All customer conversations from every channel in one place.

Ticket System

Organize, prioritize, and track support requests with powerful ticketing.

Knowledge Base

Self-service help center with searchable articles and FAQs.

SLA Management

Set response time targets and track compliance automatically.

Smart Automation

Auto-assign tickets, send canned responses, trigger workflows.

Support Analytics

CSAT scores, response times, agent performance dashboards.

Team Collaboration

Internal notes, mentions, and ticket sharing between agents.

Omnichannel Support

Email, chat, social media, WhatsApp—support everywhere.

Support for Every Business

See how teams use Relasi Helpdesk to delight customers.

E-commerce Support

Handle order inquiries, returns, and complaints across all sales channels.

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SaaS & Tech

Technical support ticketing with escalation, bug tracking integration.

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Enterprise IT

Internal IT helpdesk for employees with asset management.

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Transform Your Customer Support

Join hundreds of Indonesian businesses delivering better support with Relasi Helpdesk.

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Relasify

Realize your relationships. Relasify - the CRM platform built for Indonesian businesses.

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